When Lazerforge opened I placed an order for two blade plugs and a kill key. The order was received, processed and I received it relatively quickly. When I received the order I received the kill key and only one of the blade plugs I ordered. I reached out to laser forge and sent pics of what I received. They promptly replied and sent out the missing plug right away. I received it 2-3 days later. I just wanted to say Thank you to Lazerforge for the great customer service!