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TOPIC: Warranty Semantics [?]
Warranty Semantics [?] 1 year 3 months ago #68123
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I was messing around with my cousin fighting with my lightsaber and it ended up getting a kind of scratch in the blade. I read the warranty FAQ and read that duelling was covered for replacements, but I was curious if that was only Saberforge v Saberforge, as my second blade was an Ultrasabers lightsaber with one of their blades.
http://imgur.com/a/Unlcu
Yes, all of our sabers come with a 1 year warranty. If your saber or blade is damaged or broken within 1 year after purchase, we will replace or repair it for free. Our sabers and blades are warrantied for dueling NOT dropping. User inflicted damage from dropping a saber on a hard surface is not covered under warranty, blade on blade full contact dueling is covered.
So yeah, was wondering if their was any caveats to that part of the warranty in regards to saber shops. |
Warranty Semantics [?] 1 year 3 months ago #68127
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I'd think scratches are part of wear and tear for a dueling saber and not cause for warranty replacement.
EDIT: Oh, imgur album. Yeah, you can knock those scuffs out with a Mr. Clean Magic Eraser. |
Warranty Semantics [?] 1 year 3 months ago #68128
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If the mark is a scuff, it can easily be removed with a Mr. Clean Magic Eraser pad. Works wonders on blades without marking up the finish. If the blade is from Saberforge, and was damaged while enduring normal use (dueling) within the warranty period, then yes, it can be replaced.
Contact Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it. , and obtain an RMA. |
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