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TOPIC: Help! I cant get onto my account on the main site!

Help! I cant get onto my account on the main site! 1 year 1 month ago #70547

  • Alister
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When the site was changed I couldn't access my account at all! I'm a bit confused at trying frantically to find the solution. Anyone know what I need to do?
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We are only as wise as our most foolish mo... oh cookies!
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70553

  • Drahem
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Think all the account info did not transfer. I can't log in myself.
I own, Relic, Archons x2. Bane x2. Templar.
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70554

  • Alister
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Hoping that it gets fixed soon. Got an order out and I cant track it now. Aside from this issue the site looks fab though.
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70558

  • OvrcAHst
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Alister wrote:
When the site was changed I couldn't access my account at all! I'm a bit confused at trying frantically to find the solution. Anyone know what I need to do?

Hoping that it gets fixed soon. Got an order out and I cant track it now. Aside from this issue the site looks fab though.
The New Site's Format and Host may appear similar to shopsaberparts & lazerforge but still runs independent to each other. The registration details for the latter two still remain independent and cannot be used for the sister sites. SFCS will have access (still) to the old sites registration details pertaining to your Order. If in doubt just send SFCS an email referencing your Order Number in the Subject Line (from the confirmation email you received when placing Order) and they should be able to access the details.

With your actual Order though, you don't actually need to log in to view it's status. Once you receive the Shipped Email from SFCS (which means it's gone into Production) that same email will contain your Tracking Number which you can then use directly at USPS' webpage for status monitoring.
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70562

  • BoostinIX
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Edit: New site is apparently the only site and took over last night. /shrug.
Last Edit: 1 year 1 month ago by BoostinIX.
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70574

  • Brax
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I have asked for an update from SF directly. As soon as I have any information on this, I will be sure to relay it here on the forum.
Imagine what you will know tomorrow....
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70583

  • Brax
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The old site can still be reached at its IP address of 198.57.168.190. You should be able to access your order information there.

According to SaberForge, there is only two weeks of orders to get through on the old site, so the necessity for this detour will be pretty short.
Imagine what you will know tomorrow....
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Help! I cant get onto my account on the main site! 1 year 1 month ago #70586

  • Alister
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OK Thanks. Ill just make a new account on the new site then and await the email for my order on the old one.
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