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TOPIC: Customer Service?

Customer Service? 1 week 5 days ago #84239

  • Ronnok, The Exiled
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Hi everyone,

I sent customer service an email about a week ago regarding the incorrect email I had entered when placing my order, and I have not received anything to this day, even though the usual wait time is set at 2-3 business days. Should I send another email or are things just backed up? Thanks.


-Ronnok
Last Edit: 1 week 5 days ago by Brax. Reason: Moved to subject appropriate section
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Customer Service? 1 week 5 days ago #84245

  • scifidude79
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If it's been a week, I'd definitely send another one. That's beyond their normal reply time, even during busy times.
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Customer Service? 1 week 5 days ago #84246

  • Brax
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Make sure to check your SPAM folder, in case the reply ended up there by mistake.
Imagine what you will know tomorrow....
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