So I can finally put my review up of my PS! This has been a long time coming. Since February 2nd I have been waiting to hold these sabers and they just came in today. Luke Skywalker's ROTJ lightsaber has been my favorite lightsaber ever since I saw Episode VI for the very first time. I will never forget picking up that lightsaber for the first time in '94/'95 when Kenner made the toy version. Very funny when you look back at those now but I cherished that fancy flashlight and it served it's purpose. Then came a long MR and their line of LE sabers. Getting my first one in 2002, the LE and then the Elite version a couple years later, I didn't think it could get any better than that. MR came close with their Fx line of sabers as it was the first time I could hold a metal hilt with a green lit blade and hit something (although very lightly). My saber fever died down for a few years after ROTS and I had seen a few fx sabers at NYCC for a few years and wondered how they were all hitting blades and not shattering them. Then once TFA came out, my interest peaked again and I started looking into fx sabers. Eventually I found myself on SF's website ordering the PS. I couldn't decide on which color to get, although green was my top choice, not having QC was a shame. Seeing this saber with a red, purple, blue or even yellow blade would be amazing. So when I saw the RGBA option, I took it. There are many reviews of this saber in the forum but I don't believe any are a Hero version.
The Hilt: 4/5
This hilt feels great! I was worried when I received my Avenger because it felt a little light but when I picked up my PS, it feels a little heavier, the perfect weight in my opinion. The control box is smooth, the clamp card is ribbed which I thought it was smooth but it works how they have it. I am SO relieved that my grenade section has the "normal" look to it and not the slightly longer black end piece. My only request when I ordered was to have a green second AV switch and they gave that to me so thank you SF! All the pieces seemed locked in place, no rattling of the LED or speaker. And the clamp card is staying in place with no mods. It has only moved so far when I push it and it feels (but I cannot confirm this yet because I don't want to take it off) like there is something that touches/grazes the activation button under the card which may stop it from sliding, perhaps a recent fix on SF's part. The only knocks I have are the greeblie needs to be in the right position at the top of the control box not the bottom to be more canon, SF should consider moving the LED inside the emitter somehow to give maximum brightness, move the second AV switch under the card for Hero tiers (there is room) and please, please get the arrow LEDs to light up. When I first purchased these, I emailed customs asking about the light up arrows and Justin got back to me stating he was working on a new control box that would have that and that it would be out later this year. Not sure if that will happen now but if it ever does, I would consider sending it in to have that added on to make it closer to canon.
The LEDs: 4/5
I have gone through all the colors that come stock with this board and they look great! The RGBA was a nice option to have on this saber since I cannot switch out LEDs and I was very nervous when I originally chose it. At times in the beginning I thought about switching it back to a solo green champion but I'm glad I stuck with my first choice. I do recommend to anyone thinking about going RGBA but may be on the fence, DO IT! I can still have my green and every other color too! Again my only knock is the location of the LED. Hopefully when they fine tune the PS they can find a way to put it in the emitter.
Sound: 5/5
I thought the Sabercore 2.0 was a nice increase from my MR fx sabers. The SC 2 is even better in my opinion. The sounds are more crisp, not as raspy and the motion detection is a major plus. I am eagerly waiting to try playing with the SD card. I've watched so many videos on how to change sound fonts, I'm looking forward to making this saber really my own. I may make some modifications so I have to hold the button down in order to change colors, it randomly happened while just swinging it a few times (not a terrible thing by any means). The volume feels just right, not overly loud which I feel can muffle the sound. Very happy with the board.
Customer Service: 4/5
Some of the positives for this experience were that after multiple emails (of which had good response times 1-2 days max) in the beginning asking about the color of the AV switch for my Hero tier, I was told it would be honored and it was. Melissa reassured me there would be no problem adding that on and they kept their word. Melissa and Isha did a good job of getting back to me in a reasonable time frame during our email transactions. The wait in the beginning wasn't that bad actually. It wasn't until we hit the 12th week where things got a little messy. After not hearing anything after the 12th week, I emailed and they responded back with some news about parts shortages for thin-necks and SC 2 boards. Then after another couple weeks I emailed again and was told my order should be hitting the queue soon. Once it did hit, I figured it wouldn't be much longer however I was wrong. There was a design change down the pipe for the CR sabers and mine was going to be a part of the first batch to receive it. Great news overall but it was not communicated well. Most of the info that discussed about parts shortages and changes in designs were found out by other forum members who posted it on this site (thanks for that by the way. Some of the best info was found out right here by you guys in this community. Nice looking out for one another.) The deadline kept getting pushed back and back by SF because the new designs kept hitting delays but I didn't know that unless I emailed them. I want to stress that when I did reach out to SFCS, they tried their best to give me an answer (whether scripted or not) but I feel I shouldn't have had to and they could have made communication better either through this forum or their FB or Twitter accounts. That's all. I'm very happy with the sabers so far, missing my stand and GC but I've emailed CS about that already. Hopefully I hear back soon.
I'll post an abbreviated CRPS review as well with pics. Here are some below.