tomwenz1993, the Thread I referenced suggests otherwise as I'm sure you have concluded also. The OP (
Feuergeist) and then supportively addressed by
Gorobulus and
NeBosa indicated that orders placed in February received the version you want to obtain. From curiosity I found and watched the UK Review you initially referenced and believe I even recognised your query in his comments sections also.
To be fair, credit is still due IMO to SF Customer Service as they have still responded to your email in a timely manner. Whilst you may question the accuracy of the information they replied with, it is possible that at the time of providing it is true and accurate. I dare say that the release of this alleged New Version hasn't been publicly made and with benefit of doubt, Staff internally may not have been updated.
Fellow enthusiasts and Owners alike here at the Forum seldom will (if ever) receive any accurate notification and can really only rely on what other Owners have shared or have brought forward by reporting. I don't know when your Order was placed nor do I know the circumstances surrounding the Newer Version and its insertion into circulation.
As Official News goes, SFCS will be more definitive than most conclusions drawn here are. Moving forward, much like the reported news of new Hilt Stands, Kill Keys etc., without absolute certainty, the product supplied to your Order may be the older style and may be the newer style. Indications suggest it to be the latter though. Noting of course, that I like you, can only deduce from the information we have read and seen.
Whilst it's difficult to cater to everyone's tastes, e.g. liking the older style instead of the newer or visa versa, you can either pursue the matter further with Customer Service now with attempts to have a contingency in place or wait for receipt and pursue it further then, depending on which version you actually receive.