pierregloom wrote:
I don't know if other customers experienced the same issue, but apparently SF have changed the design of the screws so that they are now on the opposite side of the hilt, and as you can see in the pictures, it doesn't work very well :
Admittedly, it's not a hilt that I've held or handled or paid much attention to however consistent to your observations and the reply received from Customer Service..
The blade make an angle with the hilt !
And the more you tighten the screw, the more the blade make this weird angle.
From your image, can you confirm IF both setscrew holes are for blade retention or if just the uncircled one is (circled will therefore equal the LED retention only)?
EDIT: Have since been informed that the circled screw is for the LED.
I'm afraid to return it for another with this new screws design, (for me it's kind of weird to screw the blade whereas on the other side, the blade isn't maintained by the hilt as it is not symmetrical, if the screw hole was 3 or 4 centimetres down, it can work, but here, I don't understand how

).
IF it is just a single blade retention, against the relatively deep blade socket it should work well with the changed design and placement of the screws. With yours though, it looks like the blades outer diameter is still much smaller than the blade holders inner diameter and creates a gap, hence why with a seated blade and tightened produces the angling of the blade.
The only thing I'd suggest as a DIY remedy to ensure the blade secures at a more level angle (parallel to the blade holder) is to pack that inner side of the blade* with strips of either tape or masking tape to increase the blades outer diameter.
*
inner side only as not to interfere with the shine through effect of the emitter windows.
Saberforge answered me that :
"Please also note, we have changed the design so the screws are on the back (for cosmetics) but the way this hilt was drilled specifically should not cause this issue with the blade, something has gone wrong with this configuration."
Interesting..
I hope that my problem will be solved, but as I live in Europe, it's not as easy to return the hilt for exchange as if I was i the usa, so I don't want to make a mistake, and I don't know if I have to replace it with another hilt. What would you do?
I'd suggest you continue your exchanges with Customer Service (as you have) to explore a solution. However as you have written above (& as CS has responded), if a design change has been implemented, a replacement may just present the same observations with the exception of the angled-seated blade.
I would imagine you may be liable with inbound Duty when you received the item. Sending back is an option if you choose to explore BUT first obtain the authorisation from SFCS and they will advise the RMA protocol. Upon the return, the goods should be marked as
Repair so you shouldn't have to pay Duty on it again by providing verification of the initial purchase details and first Duty paid.