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TOPIC: Warranty

Warranty 4 days 7 hours ago #5769

  • Jedi Ny
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I know if you open your saber up and modify the internals it voids your warranty. My question is what about personalizing the exterior of the hilt will this void your warranty as well?
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Warranty 4 days 7 hours ago #5770

  • Kresnik
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That is actually quite a good question, you probably need to email them directly at This email address is being protected from spambots. You need JavaScript enabled to view it. or hope that DarthMario catches it.
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Warranty 4 days 5 hours ago #5777

  • DarthMario95
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Warranty policy on the website states "Do not attempt to modify or repair your saber yourself, that will void your warranty."

This applies to exterior, aesthetic modifications as well as internal electronic work.
"Always a pleasure to meet a Jedi…"

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Warranty 4 days 5 hours ago #5780

  • Darth Revan
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That means my golden Reliant is not warrantied anymore :blink: !

Well, it's working just fine for now! Its been 5 months!
I own:
- Champion Medium Blue Reliant (First Edition)
- Champion Green Epoc
- Warrior Green Epoch
- Warrior Red Acolyte
- Waiting to buy staff
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Warranty 4 days 3 hours ago #5804

  • Jedi Ny
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Thank for the reply
What a bummer
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Warranty 4 days 3 hours ago #5805

  • Iano42
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Mario, would switching LED's if you've got quick connects installed count as modifying?
Own:
- Champion 12W Green Guardian (Nearly)

Want:
- Acolyte
- Avenger
- Exhalted
- Exile
- Silver Knight
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Warranty 4 days 2 hours ago #5817

  • DarthMario95
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No. I specifically asked Phil this a while ago. Using quick disconnects does not void warranty. It's the same kind of "modification" as unscrewing the pommel, moving the speaker aside, and removing the microSD card from a hero level saber. It is designed to be removed as part of its function. Thus removing quick disconnect LEDs does not void warranty :)
"Always a pleasure to meet a Jedi…"

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