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Welcome, Guest
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TOPIC: Wait Begins! 3.0
Wait Begins! 3.0 2 days 21 hours ago #48242
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Hi everyone,
Just wondering...When we send email to This email address is being protected from spambots. You need JavaScript enabled to view it. , do we normally receive some kind of 'automatic reply' that they have received our query, before they actually reply to our question? I send them an email from my yahoo account since Friday, asking about the latest status of my order dated 16 Jan 2016, but I have not received any reply (automatic or otherwise) whatsoever from them... |
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"Every time I assure you, we get hit. So...I'll just fly, okay?" - Luke Skywalker, Heir to the Jedi -
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Wait Begins! 3.0 2 days 21 hours ago #48243
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They are usually off for the weekends. I'd check for a response later today. Also double check your spam folder. I've heard that their emails can find their way to that folder as well. Best of luck
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Champion:
Blood Orange Venomous Fury Deep Blue Exhalted Yellow Gladius White Silver Knight Red Resiliant Indigo Black Lotus Green Bastion |
Wait Begins! 3.0 2 days 21 hours ago #48244
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No auto response, at least the 2 emails I sent them didn't get one. Please be aware that SF's sales team is in a state of change at the moment (Please read the thread titled "A Very Important Announcement" for details). That said I'm certain that SF will respond to your question as soon as they can. I have also gathered from reading other posts, that SF is currently starting to build sabers ordered around the 1st of January.
I hope this helps. |
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I am an equal opportunity irritant.
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Wait Begins! 3.0 2 days 20 hours ago #48245
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Darth Vexing wrote:
No auto response, at least the 2 emails I sent them didn't get one. Please be aware that SF's sales team is in a state of change at the moment (Please read the thread titled "A Very Important Announcement" for details). That said I'm certain that SF will respond to your question as soon as they can. I have also gathered from reading other posts, that SF is currently starting to build sabers ordered around the 1st of January.
I hope this helps. Thanks a lot for the answer, Darth Vexing  I was worried perhaps they did not receive my email or something... I guess we just have to be patient in waiting for their reply, even more so in waiting for our order(s) to be built... Jedi meditation begun 
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"Every time I assure you, we get hit. So...I'll just fly, okay?" - Luke Skywalker, Heir to the Jedi -
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Wait Begins! 3.0 2 days 16 hours ago #48254
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WEEK 10 GIVE IT UP FOR WEEK 10
This is hell on earth. on week 8 the leadtime changed from 6-8 to 8-10 :^( Now that today marks week 10, im hoping that i receive an email about it entering the build stage. I emailed them on week 9 and they said soon so here's to hoping it comes next week during my spring break 
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I live for memes
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Wait Begins! 3.0 2 days 16 hours ago #48256
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Im just like you right now !
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Wait Begins! 3.0 2 days 16 hours ago #48257
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Today is the beginning of Week 11 and my status changed to "shipped"! Yay!
Ordered 1/4/16 I'm expecting 2 sabers so I'm not sure if the build queue will take longer for me. Will keep you all updated! |
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The following user(s) said Thank You: Anteros
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Wait Begins! 3.0 2 days 14 hours ago #48261
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Received an email this morning changing my status from confirmed to shipped. Whoo Hoo!! The wait is nearly over.
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Wait Begins! 3.0 2 days 14 hours ago #48262
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JackDonn,
What date did your order confirm? My order was placed on 1/5 and only just went into production today. |
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The following user(s) said Thank You: Anteros
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Wait Begins! 3.0 2 days 14 hours ago #48266
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I bought it Jan 11th
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I live for memes
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Wait Begins! 3.0 2 days 10 hours ago #48315
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Mines been in shipped status since the 2nd so its been in that state for 14 business days with no update. Guess an exhalted Hero tier takes longer to build?
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Wait Begins! 3.0 2 days 8 hours ago #48330
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Hugsies wrote:
Today is the beginning of Week 11 and my status changed to "shipped"! Yay! Congratulations, we're getting there. I ordered on the 5th Jan so should join build queue any day now. Ordered a champion Exhalted so I'm sure they can build and ship that to the UK in a day or two ..... Ordered 1/4/16 I'm expecting 2 sabers so I'm not sure if the build queue will take longer for me. Will keep you all updated! 
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Wait Begins! 3.0 2 days 7 hours ago #48334
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So I emailed SF CS with a question about my Prodigal Son in the build queue, and they said that they needed to make a specific part for the Prodgal Son that they're low on. Anybody have any idea how long that can take? Also, since my order hit pre shipment, does that mean they do indeed now have the part? Thanks for any help guys.
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"The force is strong in my family. My father has it. I have it. My sister has it. You have that power too."
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Wait Begins! 3.0 2 days 6 hours ago #48347
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Which "specific" part are they low on? Did they say?
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Wait Begins! 3.0 2 days 6 hours ago #48355
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LSkywalker3 wrote:
Also, since my order hit pre shipment, does that mean they do indeed now have the part? Thanks for any help guys.
Hey LSkywalker3, "Pre-Shipment" means they've picked your order up and are in the process of assembling the saber. That means putting parts together, polishing, soldering electronics and (I assume) testing. Shipment happens when it goes in the big toblerone box all made up and ready to go. Sorry to hear they're out of the part. Must be nice to have the finish line in sight. |
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For I know the plans I have for you, plans to prosper you and not to harm you. Plans to give you hope and a future.
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Wait Begins! 3.0 2 days 5 hours ago #48359
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DK44 wrote:
Which "specific" part are they low on? Did they say?
They did not specify unfortunetly. Hopefully it will be shipping out soon. |
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"The force is strong in my family. My father has it. I have it. My sister has it. You have that power too."
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Wait Begins! 3.0 2 days 2 hours ago #48393
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That's it. Ordering my Bastion warrior tomorrow. To tide me over until I can pick a Champion
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Wait Begins! 3.0 2 days 1 hour ago #48398
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BoostinIX wrote:
That's it. Ordering my Bastion warrior tomorrow. To tide me over until I can pick a Champion
Best choice
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You give life, You are love.You bring light to the darkness.
You give hope, You restore every heart that is broken. |
Wait Begins! 3.0 2 days 26 minutes ago #48404
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Officially at the one month mark~ Hopefully it'll take only another~
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Wait Begins! 3.0 2 days 15 minutes ago #48409
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I'm spending most of my time going back and forth between gnawing on what used to be my fingernails and hitting the refresh button on my in box.
I got a really nice email from Melissa a few weeks ago letting me know that my saber would transition into the build queue very soon and that held me for a bit but now I'm seeing people who ordered days after I did already in the queue and it's killing me. *chuckle* If you need me I'll be rocking back and forth under my desk... |
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