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TOPIC: Questions regarding Sabers sent back for warranty

Questions regarding Sabers sent back for warranty 6 months 1 week ago #30907

  • keikun17
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Sent my Templar back for sound repairs and LED upgrade to 12W+. I am from the Philippines so i set the return address to the a package forwarder instead. Now my question is: when SF is done with the repairs, do they give you a tracking code for your shipment, like the same way when you first bought it?

Because the package forwarding company kinda requires it so they can know that that package is for me.

PS : The reason why i am using a package forwarder is because if I let it through normal shipping or DHL/FEDEX, i am going to pay the tax for the Templar again. That's how it goes in this messed up country.
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Questions regarding Sabers sent back for warranty 6 months 1 week ago #30908

  • h2soy
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when SF is done with the repairs, do they give you a tracking code for your shipment, like the same way when you first bought it?
They don't send tracking info so I would contact customer service so they're aware that your repair will need some extra attention.
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Questions regarding Sabers sent back for warranty 6 months 1 week ago #30928

  • keikun17
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alrighty thanks for the tip ! sent them an email
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Questions regarding Sabers sent back for warranty 6 months 1 day ago #33140

  • keikun17
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oh by the way, anyone know how long it takes for SF to do repairs and ship back?
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