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Saberforge Email Not Working?

TOPIC: Saberforge Email Not Working?

Saberforge Email Not Working? 4 months 3 weeks ago #40324

estankos Offline New Member Posts: 1	Hi, is the This email address is being protected from spambots. You need JavaScript enabled to view it. email working? I keep getting that "email deliverable" message and says that the email is down. I'm trying to get a status on my order...any suggestions?
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Saberforge Email Not Working? 4 months 3 weeks ago #40389

OvrcAHst Offline Moderator War. Mostly Dark, Often Grey, Sometimes Light Posts: 1477 Thank you received: 880	My previous Post was incorrect so was deleted. My error. After checkout when ordering from Main Site, Saberforge will email you a confirmation acknowledging receipt of order and contained within the receipt is a hyperlink (top right had side) that enables your order & status be viewed online. Apologies.
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Saberforge Email Not Working? 4 months 3 weeks ago #40391

Firstfrost Offline Senior Member Posts: 44 Thank you received: 28	yea but i was trying to cancel an order from the main site ended up getting two sabers off etsy but i get the same error
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Saberforge Email Not Working? 4 months 3 weeks ago #40393

OvrcAHst Offline Moderator War. Mostly Dark, Often Grey, Sometimes Light Posts: 1477 Thank you received: 880	Cancellations will have to be addressed via email to the attention of This email address is being protected from spambots. You need JavaScript enabled to view it. ~~What error are you referring to?~~ Got it.
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Saberforge Email Not Working? 4 months 3 weeks ago #40394

Firstfrost Offline Senior Member Posts: 44 Thank you received: 28	im saying that i did send them a e-mail but it came back as a error and i used the sales e-mail
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Saberforge Email Not Working? 4 months 3 weeks ago #40397

Kirabi
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Premium Member
Posts: 109
Thank you received: 20

Regarding their email I'm very on the fence and unsure what to do. I've emailed them four times since Jan 6 when I first got the email to send in my ASP order. I had questions pertaining to my individual situation and order. The first two emails I sent I received a standard 'Thank you for contacting us, we'll reply as soon as we're able.' Ok, no problem, I knew they were swamped and extremely busy, no sweat.

However after not receiving a reply after the first two emails and it now being February I sent another again on the first. However on this, my third email I didn't get the automatic response email, a bit worrying. Half of me wants to think that my email may not work with SF, I've heard over the last week of certain email providers not meshing well with SF, perhaps mine is one of those? But I did receive those first two auto-response so idk.

It's frustrating to try and reach out to other parts of SF only to have them tell me to keep emailing the sales email.

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Saberforge Email Not Working? 4 months 3 weeks ago #40408

=Ottomatix= Offline Platinum Member "The fear of loss is a Path to the Darkside, Train yourself to Let Go of everything you Fear to Lose" Posts: 1068 Thank you received: 413	Kirabi have you tried sending Kyntiri a Private Message via this forum?
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Saberforge Email Not Working? 4 months 3 weeks ago #40411

Kirabi Offline Premium Member Posts: 109 Thank you received: 20	From what I recall it's been fairly sternly stated that the forum isn't for communications regarding order specific issues :/
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Saberforge Email Not Working? 4 months 3 weeks ago #40414

Snakeeyz99
Online
Platinum Member
Posts: 320
Thank you received: 106

I've had some similar issues recently with my Gmail account. Mid-January I was able to successfully email This email address is being protected from spambots. You need JavaScript enabled to view it. in regards to my delayed saber- got the auto response, then a week later an email response. Then once I saw a similar topic to this one last Thursday I attempted to email in regards to an LED order I made (which ended up shipping the next day) but received no auto response and no actual response (it was the day before Knytiri posted that SF was down to same-day responses). My emails seem to indicate that my message was received so IDK what's up. It's possibly an issue with whatever ticketing program the CSRs are using at the moment.