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TOPIC: Saberforge Email Not Working?

Saberforge Email Not Working? 4 months 3 weeks ago #40324

  • estankos
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Hi, is the This email address is being protected from spambots. You need JavaScript enabled to view it. email working? I keep getting that "email deliverable" message and says that the email is down.

I'm trying to get a status on my order...any suggestions?
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Saberforge Email Not Working? 4 months 3 weeks ago #40389

  • OvrcAHst
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My previous Post was incorrect so was deleted. My error.

After checkout when ordering from Main Site, Saberforge will email you a confirmation acknowledging receipt of order and contained within the receipt is a hyperlink (top right had side) that enables your order & status be viewed online.

Apologies.
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Saberforge Email Not Working? 4 months 3 weeks ago #40391

  • Firstfrost
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yea but i was trying to cancel an order from the main site ended up getting two sabers off etsy but i get the same error
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Saberforge Email Not Working? 4 months 3 weeks ago #40393

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Cancellations will have to be addressed via email to the attention of This email address is being protected from spambots. You need JavaScript enabled to view it.

What error are you referring to? Got it.
Last Edit: 4 months 3 weeks ago by OvrcAHst.
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Saberforge Email Not Working? 4 months 3 weeks ago #40394

  • Firstfrost
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im saying that i did send them a e-mail but it came back as a error and i used the sales e-mail
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Saberforge Email Not Working? 4 months 3 weeks ago #40397

  • Kirabi
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Regarding their email I'm very on the fence and unsure what to do. I've emailed them four times since Jan 6 when I first got the email to send in my ASP order. I had questions pertaining to my individual situation and order. The first two emails I sent I received a standard 'Thank you for contacting us, we'll reply as soon as we're able.' Ok, no problem, I knew they were swamped and extremely busy, no sweat.

However after not receiving a reply after the first two emails and it now being February I sent another again on the first. However on this, my third email I didn't get the automatic response email, a bit worrying. Half of me wants to think that my email may not work with SF, I've heard over the last week of certain email providers not meshing well with SF, perhaps mine is one of those? But I did receive those first two auto-response so idk.

It's frustrating to try and reach out to other parts of SF only to have them tell me to keep emailing the sales email.
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Saberforge Email Not Working? 4 months 3 weeks ago #40408

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Kirabi have you tried sending Kyntiri a Private Message via this forum?
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Saberforge Email Not Working? 4 months 3 weeks ago #40411

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From what I recall it's been fairly sternly stated that the forum isn't for communications regarding order specific issues :/
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Saberforge Email Not Working? 4 months 3 weeks ago #40414

  • Snakeeyz99
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I've had some similar issues recently with my Gmail account. Mid-January I was able to successfully email This email address is being protected from spambots. You need JavaScript enabled to view it. in regards to my delayed saber- got the auto response, then a week later an email response. Then once I saw a similar topic to this one last Thursday I attempted to email in regards to an LED order I made (which ended up shipping the next day) but received no auto response and no actual response (it was the day before Knytiri posted that SF was down to same-day responses). My emails seem to indicate that my message was received so IDK what's up. It's possibly an issue with whatever ticketing program the CSRs are using at the moment.
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Saberforge Email Not Working? 4 months 3 weeks ago #40431

  • Brax
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I have asked for further information on any e-mail issues, so either Knytiri will post something in response, or if I get additional information I will post it.
Imagine what you will know tomorrow....
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Saberforge Email Not Working? 4 months 3 weeks ago #40436

  • Jimster
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In my experience I've never had an issue with any mail, on-line or USPS. It might be just the server host.
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Saberforge Email Not Working? 4 months 3 weeks ago #40445

  • DK44
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Same issue here too guys....I have sent a few emails in about a month's time and have not received a response back nor the automated "we received your email and will get back to you" response. Up until a month ago I never had any problems with saberforge getting back to me via email.
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Saberforge Email Not Working? 4 months 3 weeks ago #40452

  • Gojira101
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I've been having the same problem contacting sales.

"This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:"
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Saberforge Email Not Working? 4 months 3 weeks ago #40595

  • sp1989
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Got the same email yesterday. There definitely seems to be something wrong with the emails.
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Saberforge Email Not Working? 4 months 2 weeks ago #41306

  • RyanRising
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AUGH! I've been hit with this error too. Nobody seems to have any more information yet, so, might as well bring this to the forefront of the forum to see if anyone has any light to shed on it.
The above post may be subject to editing. A lot of editing.
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