TOPIC: ASP Survey Form Issue

ASP Survey Form Issue 2 years 3 months ago #15922

Brax
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Posts: 3150
Thank you received: 1362

Has anyone else run into an issue where you are being asked to return information on your ASP form, but there is no place to enter it? Part of my reward is a belt, and they want my belt size. However, so far as I have been able to ascertain, there is no place to enter that information. So, I have not yet submitted my response because I don't want to do so until I know how they prefer you get them that information.

I was hoping when I got a follow-up e-mail today about the survey form, that when I went in this time, it would be fixed, but that was not the case.

Anybody else run into this, or heard what their preferred solution is?

Imagine what you will know tomorrow....

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ASP Survey Form Issue 2 years 3 months ago #15939

h2soy Offline Moderator Curio Collector Posts: 1352 Thank you received: 382	If you go to the Kickstarter ASP page and message Phil your belt size the message gets attached to your survey. This question popped up on the FB page and Phil said this was the fix.
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ASP Survey Form Issue 2 years 3 months ago #15944

Brax Online Administrator Posts: 3150 Thank you received: 1362	I thought I saw something about that on the Facebook feed yesterday, but I could not find it when I went looking for it today. Now, it is done. Thanks for the info!
	Imagine what you will know tomorrow.... The topic has been locked.

ASP Survey Form Issue 2 years 3 months ago #15988

Khaalis Offline Junior Member Posts: 32 Thank you received: 5	To add a related question... Are we to follow the same process of messaging Phil to add our Stretch Reward choice? There is no entry on the form for what we want as our add-on part.
	Last Edit: 2 years 3 months ago by Khaalis. The topic has been locked.

ASP Survey Form Issue 2 years 3 months ago #15992

h2soy Offline Moderator Curio Collector Posts: 1352 Thank you received: 382	Are we to follow the same process of messaging Phil to add our Stretch Reward choice? There is no entry on the form for what we want as our add-on part. I would say "yes."
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ASP Survey Form Issue 2 years 3 months ago #16004

Vanguard Offline Junior Member Posts: 30 Thank you received: 2	Did you send a new message or replied back to the KS message with the instructions for the stretch goal ?
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ASP Survey Form Issue 2 years 3 months ago #16098

Khaalis Offline Junior Member Posts: 32 Thank you received: 5	Vanguard wrote: Did you send a new message or replied back to the KS message with the instructions for the stretch goal ? Philip has said that you have to go to the main kickstarter page and use the Message system there (not the comments section) as the messages will be automatically linked to your account.
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ASP Survey Form Issue 2 years 3 months ago #16131

Vanguard Offline Junior Member Posts: 30 Thank you received: 2	Ment more if we should make a new message or simply reply back to the one he used to advise us of the stretch goal but I guess that comes back to the same.
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ASP Survey Form Issue 2 years 3 months ago #16142

Brax Online Administrator Posts: 3150 Thank you received: 1362	I created a new one, and got a "Thank you!" response the next day from Phil. I took that to mean that I did it right.
	Imagine what you will know tomorrow.... The topic has been locked.

ASP Survey Form Issue 2 years 3 months ago #16171

Vanguard Offline Junior Member Posts: 30 Thank you received: 2	I just did that, seems to all link both his message and the replies as well as the new one to the project. Doh... did not mean to send a duplicate
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