TOPIC: UPS tracking number

Hey all!

I got an email on the 14th March notifying me that my order has gone into the build queue, and this email contained my UPS tracking number.

Today I went to the UPS website to try and track my package since it has been 6 days, but I keep getting a message saying that my tracking number is invalid! The format of the tracking number that Saberforge has given me is "# CJ 999 999 999 US". I have tried a number of ways to input the tracking number but none have suceeded:
-copy/pasting it directly in
-typing it in manually
-removing the hashtag, letters and the spaces in different combinations

I have done some searching online to try and find answers, but the main thing I found was that most people's tracking numbers begin with "1Z". I think this is because they are in USA however, so I am hoping that the "CJ" on mine is because I live in the UK.

I've boiled it down to three possibilities:
1) I'm entering the tracking number in the wrong format somehow
2)Saberforge has not yet finished building my order and UPS doesn't have it yet (I'm not sure if UPS tracking numbers are invalid until they receive the item?)
3)I've been given the wrong tracking number

I'm hoping that it is number 2... As you guys can probably tell I'm extremely worried about this as my long long wait for the sabers that I spent a fortune on is finally coming to an end, but it looks as though there is a final hurdle before I have them.

I'm desperate for some advice, any help you can give would be greatly appreciated!

From what I understand the tracking number is given as soon as your saber enters the build queue. My guess is that SaberForge have an allocation of tracking numbers, or they start arranging the delivery process as soon as your saber comes up for building.

The tracking number means nothing to UPS until it is in the hands of their pickup people, so until the saber is built, packaged and transferred for despatch, you've just got a pretty sequence of numbers.

My guess is (and it's only a guess) when that's on the courier's van, that tracking number will start being "valid".

Just getting the number means you are in the build queue, however I thought they shipped via USPS not UPS.

Hi abnormal jam,

I am in the UK and have gone through this in December. I fear as the previous two members pointed out that you have got the wrong Parcel Delivery Company.

SaberForge use USPS not ups. You can find the USPS Tracking Page here:

USPS Parcel Tracking

You need to type your parcel number into the search box highlighted in the pic below



This should bring up a page similar to this next picture:



Using this page you can trace your package.
You need to know that your saber won't have left SaberForge until the USPS Status says "ACCECPTED".
Also USPS only deliver your parcel to the UK border and after it clears Customs and you have paid the tax/charges, then PARCEL FORCE take over the delivery to bring it to your door. You may also get a new parcel number to use on Parcel Force's tracking page.

I hope this is of help,

For Tyeth

schmots wrote:
D'oh! I actually knew that as well...

For Tyeth wrote:
I didn't realise there'd be more Tax/charges. About how much is it per Saber?

Hi everyone,

Because the price could differ I would prefer not to quote a figure, but it was a lot less than I was fearing. Whilst tracking your parcel on the ParcelForce page you will be notified what the charges are and given the option to pay the balance online.

ParcelForce don't class the payment as a delivery charge but as a combined handling fee as you pay ParcelForce and they forward the tax payment for you.

I apologise for not supplying a figure but it could change for different orders etc.

kind regards,

For Tyeth

Oh right i didn't realise that i was using the wrong delivery company!!! This explains alot, thanks a bunch everyone.

I'll be sure to check out USPS and follow the screenshots For Tyeth supplied when i get in from work tonight.

May the forge be with you all

Hi abnormal jam,

I don't know what value your order is so the charges/tax may be different than I paid so I can't tell you how much yours will be but here are a couple more screenshots of what to expect on ParcelForce's tracking pages.

Timeline:


Page showing charges need to be paid and when delivery scheduled:



Follow the links to pay charges online and fill in your parcel number, address details, select whether you want express or 48hr delivery. Then fill in your payment/credit card details and confirm. REMEMBER TO DOUBLE CHECK ALL THE INFO YOU TYPE IN!

Once you receive confirmation of payment this should appear



And your Saber should be delivered within 48hrs max. I hope this helps.

For Tyeth

Wow yeah that really helps!

Do you know where i can find the tracking number for Parcel Force? I don't have an email for it or anything.

Thanks for all the info For Tyeth, great to see what the whole process looks like for UK deliveries.

Hi esxdave and abnormal jam,

To Jam, you should type in your parcel number you used for USPS. Parcel Force will then give you a new number to use from then on. As always take notes and write down the numbers somewhere safe.

The new number will be in this format: EHXXXXXXXXXGB. The red X's will be numbers.

Use this new number on Parcel Force's Tracking page and the Payment of Charges page.

To esxdave, glad I can help you all avoid any pitfalls. I hope you both get your Sabers as trouble-free as possible,

For Tyeth