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Welcome, Guest
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TOPIC: Shipping and delivery question
Shipping and delivery question 3 days 4 hours ago #31012
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Oh so there built from scratch not pre made ready to ship when needed I don't know I'm new to all this aha
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Shipping and delivery question 3 days 4 hours ago #31013
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That's ok, this is one of the good things about the forum, you pick up lots of information and advice from people who have gone through the process before!
Don't be too afraid to ask questions but a lot of answers are in the FAQ'S Page. Kind regards For Tyeth |
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Shipping and delivery question 2 days 8 hours ago #31223
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Is there a chance that with FedEx the main site will be able to take PayPal payments again you think?
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BrandonBlume.com - Freelance Music Composer
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Shipping and delivery question 2 days 8 hours ago #31226
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For Tyeth wrote:
That's ok, this is one of the good things about the forum, you pick up lots of information and advice from people who have gone through the process before!
Don't be too afraid to ask questions but a lot of answers are in the FAQ'S Page. Kind regards For Tyeth Actually you should be afraid to ask questions of this type, remember? Make sure to direct all new members to read the posts "Forum Rules" and "No More" sticked by Knytiri. Questions like this regarding shipping times and other customer service issues are not allowed anymore and are supposed to be directed to the staff via emails only. People weren't listening to the rules so now the ban hammer is likely to fall if you ask these kinds of things. |
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The following user(s) said Thank You: Project_v3
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Shipping and delivery question 2 days 8 hours ago #31228
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Actually the question was about hilts needing to be assembled and the person who asked didn't realise they were hand crafted the way they are!
I also said I didn't know the situation regarding deliveries then explained his order would need to wait and then built as per the queue. And I did point them towards the FAQ'S page, as you will find I do in most of my New Member Welcome posts unless another member already has before me. Kind regards For Tyeth (I just wanted to clarify thanks) |
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Shipping and delivery question 2 days 8 hours ago #31231
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Oops, I didn't read the entire thread, but judging from the title I was afraid for the new guy!
Alot of new people are flooding in and its only natural that they are new to the whole situation here and don't understand that the company is totally overworked right now. I would hate to see someone get banned right off the bat just for asking a perfectly legitimate question but not realizing they aren't allowed to here on the forums. Just wanted to make sure every single new person reads those two stickies! |
Shipping and delivery question 2 days 8 hours ago #31232
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Anybody have an idea about how long it's been taking to get email responses back? I know it's a particularly busy time so I haven't wanted to keep resending. I made a purchase last week and placed a few emails about questions after that and have heard nothing back . Just trying to get an idea of how long it's taking them to respond right now with the crunch
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Shipping and delivery question 2 days 8 hours ago #31233
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Took about a week for my reaponse. Normal I guess. They're bogged.
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BrandonBlume.com - Freelance Music Composer
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Shipping and delivery question 2 days 7 hours ago #31234
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Ok jbeem thank you, hopefully we can both continue to give new folks a good welcome and whatever help we can.
Kind regards For Tyeth |
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Shipping and delivery question 2 days 7 hours ago #31235
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Macfly wrote:
Anybody have an idea about how long it's been taking to get email responses back? I know it's a particularly busy time so I haven't wanted to keep resending. I made a purchase last week and placed a few emails about questions after that and have heard nothing back . Just trying to get an idea of how long it's taking them to respond right now with the crunch
Seriously, placing "a few emails about questions" just slows everything down (for yourself and everyone else). SF is not a call center. The most number of emails I have ever placed about a purchase is ONE email at a time after an email back from SF. Of course, the one email may have several well thought out questions. |
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