|
Welcome, Guest
|
|
TOPIC: Shipping and delivery question
Shipping and delivery question 2 months 4 days ago #31237
|
From what Knytiri said, they are receiving something in the area of 1,000 e-mails daily! I can't remember if that is just the main site, or a combination of main site, and Etsy, but it is a lot either way. Even divided between the three CS reps, it takes time go through all of them and respond. Add to that, the backlog from their holiday, and they are probably still digging their way towards just dealing with the current day's issues.
As always, I advise folks to verify the address they send to is This email address is being protected from spambots. You need JavaScript enabled to view it. , make sure that their SPAM filters are not intercepting the responses, and exercise a little patience/understanding that they WILL respond if all of the above is correct. |
|
Imagine what you will know tomorrow....
|
Shipping and delivery question 2 months 4 days ago #31251
|
Ok so I know what it says on the site about lead times and pre shipping and all but I was hoping to get a more first person account of the average amount of time people have waited in pre shipment from people who have ordered saber before and have gone through it a few times
|
Shipping and delivery question 2 months 4 days ago #31263
|
Quick question for who ever can answer it for me due to me being in the UK and sf being in America when making a purchase does my bank auto convert the currency just wanna know I've never brought anything from America before? Thanks.
|
Shipping and delivery question 2 months 4 days ago #31269
|
As I said in the Welcome thread, For Tyeth should be able to answer your question as he is from the UK as well.
|
|
Imagine what you will know tomorrow....
|
Shipping and delivery question 2 months 4 days ago #31274
|
Just a repost for tomwenz1993,
Hi I'm lurking here just needed a break after the excitement earlier. Back to business, my bank statement showed the amount I paid in Pounds Sterling, but you will still need to make sure that the prices are correct for the Saber in your cart.The best way to do this is write down the prices in US Dollars and then use the currency converter on Google (just type Currency Converter and it will come up) then set it to convert US Dollars into GB Pounds.Type in the Dollar price in the box and it will tell you the price in Pounds. When you do buy your Saber as long as you know the price then the bank does it's own conversion you just confirm your card to pay. Sorry it's a long post but hope it helps For Tyeth |
 |
Shipping and delivery question 2 months 3 days ago #31355
|
I'm in the UK and i placed an order close to 16 weeks ago and it's still in the confirmed stage. It takes a while but they are definitely worth the wait. (i have a disciple red already)
|
Shipping and delivery question 2 months 3 days ago #31417
|
Has anyone shipped to Australia before? How long does it take and how much did it cost? Thanks
|
Shipping and delivery question 2 months 1 day ago #32071
|
Brax wrote:
Even divided between the three CS reps, it takes time go through all of them and respond. Add to that, the backlog from their holiday, and they are probably still digging their way towards just dealing with the current day's issues.
It took a week for Melissa to get back to my email. I just wish I could properly thank the CSRs without providing more emails they would have to dig through.  Also, bump in case anyone can provide insight for Avalanche. |
|
Moderators: Brax