|
Welcome, Guest
|
TOPIC: How long will I wait for replacement parts?
How long will I wait for replacement parts? 4 days 1 hour ago #82931
|
I recently purchased my first saberforge saber (yay!), got a mystery box and scored a Pheonix which is bad ass!
Sad day though, the shroud retention screw fell off at a festival only a week into owning the saber. Contacted the sales email, a person named India said they could ship me a replacement part free of charge (woohoo!). That was about a week and a half ago I think, maybe give or take a few days. Anywho, no response after providing my mailing address. I guess my question is did anyone else have to order replacement parts and how long did y'all have to wait? Or if you work at saberforge, how long can I expect to wait? Thanks! |
How long will I wait for replacement parts? 4 days 4 minutes ago #82935
|
Generally they are really fast about it, as long as they have it readily available. I’d give them a few more days before you send a email reminder to them.
|
