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TOPIC: Wait Begins! 3.0
Wait Begins! 3.0 2 days 9 hours ago #54687
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On business day 7 of my Pre-Shipment (pre-shipped on April 22nd) I expect 10-12 business days for this stage, so I suspect I will physically ship Monday or Tuesday next week.
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Wait Begins! 3.0 2 days 8 hours ago #54689
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Brax wrote:
The grumbling is reaching levels where it gets my attention folks.
As I have said, your anxiety is understandable. However, posting complaints about it here is not going to accomplish anything positive. As it stands, they only avenue for registering complaints, or communicating with Saberforge in an official way is via customer service. That has been the case since the beginning, and that has not changed. You might feel that contacting CS does not get you the results you seek. However, there is a much higher probability of registering your issue using that method than there ever will be posting it here, and choosing not to use official channels guarantees your issues will not be known. Also, two previous iterations of this thread were obliterated when the contributors started down this path. So, this is the friendliest of warnings that this one could go the same route if we continue to skirt the forum rules. I would prefer things not get to that point, but that is up to you guys. Roger that, Brax. My earlier post was simply sharing the latest Intel I received from CS. (Which again, was timely, polite, and did not over promise anything) I, too, am not a fan of "wait hate", but I like hearing what folks ordered and when they placed the order. Maybe as folks receive their goodies and post pics/reviews they can also include info about when they ordered/preshipped/received so we can also use their experience to help estimate for our own orders. Some forums members do, but many do not include that info and it's almost always one of the first things I look for when I see a "Just got my 12+ champion tier super tasty saber of destruction" post! |
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"I hope you brought a better class of soldier than these 'stormtroopers'.......you're going to need ALL of them."
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Wait Begins! 3.0 2 days 8 hours ago #54694
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You're all making great points. I too do not want this to turn into a SF bashing contest. I am really waiting patiently for my saber. Sometimes it gets frustrating and like someone mentioned earlier where else are we supposed to vent. Im not going to send SF customer service an email just to get a cut and paste reply two days later. Thats not good for anyone involved. It ties up the csr's and we get more frustrated and in the end we're right back where we started. Trust me when i do eventually receive my saber i will expend the same energy to compliment them as i did berating them. Maybe more.
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The following user(s) said Thank You: PatientZ
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Wait Begins! 3.0 2 days 7 hours ago #54698
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You know, I have ordered twice from Saber Forge now and though I have had my fair share of fighting the wait, I haven't ever really said anything on the forum about it. I just lament in private since I know saying anything out loud won't get anything accomplished. Something that helps me is to look at the current wait time, pick the highest estimate (12-14 weeks, I would pick 14 weeks eg) then put that day on my calendar. If it takes that long, then I expected it. If it is less time, then I'm pleasantly surprised. And if it takes a little longer, then I know it must be agonizingly close to me, then I can get my hopes up for it being closer than it was yesterday.
Only if it takes a much longer time than the estimate (3-4 weeks) would I begin to inquire to their CS department. Posting my complaint here won't solve anything.  Just my two cents.With that being said, my estimated "due date" is July 6th. Since that is the wait I anticipated when I signed up, to expect anything less would simply be balderdash. 
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Own: Avenger, Arctic Blue, 12w Champ
Waiting: Prodigal Son, Green 12w Champ Acolyte, Purple 12w Champ (wife) Wish: Bastion, Red 12w Champ |
Wait Begins! 3.0 2 days 7 hours ago #54699
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Speaking of which, when do you think that they'll reach that point of increasing productivity to the point that the lead times would be shorter? I recalled that they recently expanded a lot of their equipment and amount of employees since raising the prices as well?
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Wait Begins! 3.0 2 days 7 hours ago #54700
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Froboy696 wrote:
Speaking of which, when do you think that they'll reach that point of increasing productivity to the point that the lead times would be shorter?
Probably not until they've finished the ASP preorders, released ASP to the public, and gotten through any initial rush of public ASP orders that may occur.
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Wait Begins! 3.0 2 days 7 hours ago #54701
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SilverlightPony wrote:
Froboy696 wrote:
Speaking of which, when do you think that they'll reach that point of increasing productivity to the point that the lead times would be shorter?
Probably not until they've finished the ASP preorders, released ASP to the public, and gotten through any initial rush of public ASP orders that may occur.
If ASP releases before my saber is built, the temptation to cancel and make an ASP is going to be almost more than I can stand. |
Wait Begins! 3.0 2 days 6 hours ago #54709
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If you send an inquire to the CS Dept, they are just going to tell you that the it is only an estimate, and that they have no idea when it will be going into que. Oh ya, the estimate time (like 12 - 14) weeks is only till it is que to be made as I come to find out. That is not the estimate time that you will get it or it will be shipped. So really don't follow the time lead. They have no clue.
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Wait Begins! 3.0 2 days 6 hours ago #54711
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I find that if you assume good intentions on their part to get you your saber as soon as their workload permits, it takes away one aspect of the anxiety we all feel. That being the nagging feeling that somehow, our order will be lost, or mishandled.
I am currently waiting on two orders, and other than the deep desire to have them both sooner than later, I am comfortable with the fact that they will make it to me as quickly as SF can get the out the door. I would rather that the wait time not be increased from where it currently stands, but if it does, then I will just continue coming here and talking about how friggin' awesome they will be when they do arrive, and planning the in-depth reviews for them, as is my way.
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Imagine what you will know tomorrow....
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Wait Begins! 3.0 2 days 3 hours ago #54730
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still not a word. may the 4th be with you
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The following user(s) said Thank You: sepultura510
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Wait Begins! 3.0 2 days 2 hours ago #54737
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Brax wrote:
I find that if you assume good intentions on their part to get you your saber as soon as their workload permits, it takes away one aspect of the anxiety we all feel. That being the nagging feeling that somehow, our order will be lost, or mishandled.
I am currently waiting on two orders, and other than the deep desire to have them both sooner than later, I am comfortable with the fact that they will make it to me as quickly as SF can get the out the door. I would rather that the wait time not be increased from where it currently stands, but if it does, then I will just continue coming here and talking about how friggin' awesome they will be when they do arrive, and planning the in-depth reviews for them, as is my way.
I love this idea and I think it should be restated for emphasis. I too have 3 sabers ordered in the first part of January and every one of them has been delayed due to parts shortages (that's week 17 for me). But this is where Brax's philosophy shines. Without realizing it, I have come here each night in hopes to see awesome sabers, learn more, to be reminded how awesome mine will be when I get them, and to congratulate others who have achieved victory in their trial of patience for their saber. Truth is, it is as much therapeutic for me as it is anything. No one can argue that the wait is not hard, a bit scary, and frustrating, especially to first time buyers. We all agree the wait should be shorter, because we're all excited and have a sizable investment in our sabers. When I was a first time buyer, I was really worried. Let me tell you, though, the wait was SO WORTH IT. And Saberforge took care of me. I am not saying this to sound preachy, but instead because I consider myself to be new here as I just got my first saber a few weeks ago. I was and AM where you are. You are not alone. Let us choose to encourage each other and not fuel the frustration. I understand it is easy to do, but remaining optimistic benefits everyone. Just my two cents. |
 - RGBA+ Monarch, FW Epoch |
Wait Begins! 3.0 1 day 18 hours ago #54790
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So I've changed over to Pre-Shipment! 6 days after receiving my "shipped" notification. Now I know there is still waiting involved but that's ok. By the time this does ship my Champion Avenger (currently on week 11) should also hit the shipped status. In the meantime, I'll look forward to reading a few more reviews by members here and seeing some saber pics. I'll check out some custom stands and see how I would like to display these guys. Keeping yourself distracted is the key.
Ordered 2/2 Shipped 4/27 Pre-Shipment 5/3 |
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- Light em up
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Wait Begins! 3.0 1 day 13 hours ago #54814
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Excitement levels have hit maximum!
 USPS website is updating and showing movement. It would have been so amazing if it turned up today on Star Wars day but it isnt flying in via Millenium Falcon so probably take a bit longer yet. Out of curiosity what kind of packaging do the sabers come in? |
Wait Begins! 3.0 1 day 13 hours ago #54819
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Robschach wrote:
Excitement levels have hit maximum!
USPS website is updating and showing movement. It would have been so amazing if it turned up today on Star Wars day but it isnt flying in via Millenium Falcon so probably take a bit longer yet. Out of curiosity what kind of packaging do the sabers come in? Congratulations  when did you order?as far as i am aware of they either come in a elongated white triangle shaped box marked USPS or a long brown square box with the saberforge logo on it also all the parts are wrapped in bubble wrap
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Wait Begins! 3.0 1 day 12 hours ago #54824
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Holy FUDGE! SUPER excited
Ordered 02/07, Got the "shipped" email from SF 05/02, And USPS shows pre-shipment today, 05/04! That means the sabers have been built and packaged and are awaiting pickup right? Thats what that means, right?!?! May the fourth(and the force) be with you all. |
Wait Begins! 3.0 1 day 12 hours ago #54827
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ElectricJesus wrote:
Holy FUDGE! SUPER excited
Ordered 02/07, Got the "shipped" email from SF 05/02, And USPS shows pre-shipment today, 05/04! That means the sabers have been built and packaged and are awaiting pickup right? Thats what that means, right?!?! May the fourth(and the force) be with you all. I'm afraid not, it means that your saber is either awaiting to be built or being built right now... i have been in pre-shipment since April 21 and i'm still in pre-shipment today so you might have to wait a little bit longer 
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The following user(s) said Thank You: ElectricJesus
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Wait Begins! 3.0 1 day 12 hours ago #54828
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Dag nabbit! Ah well, what can you do?
Its my first order so im not super familiar with saber forges process. Thanks for shattering my hopes and dreams, Eythor!(i joke, seriously though, thanks for the reply) |
Wait Begins! 3.0 1 day 11 hours ago #54841
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And so my watch begins, i will father no children own no land etc etc you know the rest. Just checked the USPS tracker and still in preshipment since Apr 24th. Thanks that is all.
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Wait Begins! 3.0 1 day 11 hours ago #54843
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The joy begins and the drama dies! Congrats Sep!!
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Rev-N Elite VV
Weathered Reborn Hero SF Weathered Monarch ChampionSF Dominix LE V4 Staff Stunt US Tempest Elite VV |
Wait Begins! 3.0 1 day 9 hours ago #54849
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The way I cope with the beautiful saber that is not in my hands is making cosplay to distract me.
Tip would be to do something to distract you or do something to increase the to do list once you attain your saber! |
