I see the point, this should have been announced to people who had ordered sabers and the pictures should have been updated. However, Brax is probably right that this was seen as an improvement, and likely wasn't considered to be a problem. To the company, the kill key is a low key form of advertising, and they probably assumed it would be an improvement to users as it is far smaller and takes up less space on the hilt. I personally prefer it, but I can understand why you wouldn't, or why you wouldn't like that it wasn't announced.
Either way, if anyone can possibly suggest changing over the pictures to whoever has control over that, it would be a good idea, but also, its really a far larger problem than this thread seems to make it. I get that people like to look at their sabers, but the logo other than the initials looks very Star Wars-y anyway, it looks pretty nice in my opinion. Still, as I said before, I'm sure you will be able to get an old style key from somewhere else quite easily.
With regards to the Redeemer changes, that is potentially a larger issue if the card isn't secure enough, but in terms of the actual hiding of the kill key I absolutely approve of it. Still, I don't own the sabers with this sort of kill key box, and I am grateful that you informed us of it, because I did want a Redeemer at some point.