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TOPIC: Possibility of LED burn out?

Possibility of LED burn out? 2 months 4 days ago #49962

  • Shiz
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MY son and I both got our Disciples and LOVE them.

Lately, His 6w+ lime green has been much brighter than my Deep blue 12w+

I thought it might be the battery so I charged it to full and even tried another 18650 fully charged battery in. His is still noticeably brighter. Before we could see my blade overpower his, because his color would be drowned out, and would see a white blade. Now, It is mine that is white and drowned out.

Is it possible one of the blue LED has burned out?
Last Edit: 2 months 4 days ago by Shiz.
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Possibility of LED burn out? 2 months 4 days ago #49963

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Fully charged 18650
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Possibility of LED burn out? 2 months 4 days ago #49967

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Something is certainly up? I've not seen a blue that monotone and dark before. I would guess maybe a white is out, but it's deep blue and had no white leds. Did you charge your new battery b4 using it? Some batteries will max out if they are used b4 being fully charged. So if you started at a 50% charge that would become 100%, I don't know if that applies to these saber batteries. That's an e-cig thing. I'm a noob, so just threw the small bit of knowledge I have. Look for the elite members, many of them have alot of exp. Good luck, bud :unsure:
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Possibility of LED burn out? 2 months 4 days ago #49977

  • Execute66
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I would send SF an email with that photo. More than likely they will honor the warranty very promptly and or advice.
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Possibility of LED burn out? 2 months 4 days ago #49981

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Shiz,
MY son and I both got our Disciples and LOVE them.
Lately, His 6w+ lime green has been much brighter than my Deep blue 12w+
I thought it might be the battery so I charged it to full and even tried another 18650 fully charged battery in. His is still noticeably brighter. Before we could see my blade overpower his, because his color would be drowned out, and would see a white blade. Now, It is mine that is white and drowned out.
Is it possible one of the blue LED has burned out?
That 12+ Deep Blue is looking comparably depressed to you original Posting let alone against the 6+Lime. You seem to have troubleshot the inconsistency via obvious means because this recent image lacks the illumination fullness you'd come to expect. There is a likelihood that the LED is not working optimally as a result of possibly two reasons.
1. As you suspect, a possible fault with one or more Dyes.
2. There is a severed or loose wire to said Dye.
The only other suggestion I'd make (as you've tried the battery swap because first reasoning would suggest battery charge) is to shine the ignited emitter (without blade) against a wall. Your Db LED is made up of 4 Rb Dyes. Try and identify from the wall projection if 4 linked circles are present. It may be difficult to recognise since they're all the same however you should be able to determine if one (or more) isn't working.

Your saving-grace would be, consistent to Execute66, send an email to Customer Service referencing your Order# and include the pictures you've shown here. I dare conclude you've already done this and whilst waiting for a reply, a second opinion is being generated here in the interim. Hope the situation gets resolved quickly for you and please update what the fault was identified as. Good Luck. :)
Last Edit: 2 months 21 hours ago by OvrcAHst.
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Possibility of LED burn out? 2 months 1 day ago #50311

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I took a look at my 12w+ LED under a polarized lens and magnifying glass. 4 LED are lit, but it looks like part of each one is burned out.

what do the lit LED look like, are they a complete circle of light. mine look more like a J with part of the J being dimmer.
Last Edit: 2 months 1 day ago by Shiz.
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Possibility of LED burn out? 2 months 21 hours ago #50336

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Shiz, not sure about the 'J' description.
As for further assistance speculating the troubleshoot, refer Posts by Brax and Miraluka. With Brax's comment just substitute 'Red' with Blue and with Miraluka's comment, substitute Amber with Blue.
My error, the interlocking 'rings' I mentioned prior are more easily identified when different coloured dyes are installed. As you have a non-mixed you should get a solid projection. (as you have written that all 4 are lit)

All guesses aside though, I strongly suggest you wait for Customer Services reply specific to the lack of illumination you're experiencing. Independent to this problem of yours, a lot of information being stated recently 'as advised' by SFCS conflicts with what has been known and understood on the Forum. As SFCS is the Official Authority, their feedback will yield greater accuracy and means to resolve. The last thing I'd want to do is indirectly misguide you. I do hope you obtain the answers you're looking for with lessened confusion with trying to rectify it yourself. :)
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Possibility of LED burn out? 2 months 21 hours ago #50340

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Thank you OvrcAHst. Still awaiting their reply. Sent them the pic too. My indigo will be here today, and I will be able to compare them.
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Possibility of LED burn out? 1 month 4 weeks ago #50753

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Shiz, my follow-up query may be premature as it has only been 2 days (6 days going from your original Post), have you received a reply from Customer Service? Did you receive successfully your Indigo too? I'd be interested to learn what measures you'd be doing to compare, only because it's not an illumination difference between different colours (or 3 if including the 6Lime) rather (specific to 12+ Disciple) it's become noticeably dimmer compared to your Review Images.
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Possibility of LED burn out? 1 month 4 weeks ago #50850

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I just received word from them and they did concur that something was amiss. They suggested I waited for the new LED I bought to arrive so that they could rule out any other problems . I received and tried the new indigo LED (that I purchased separately) and it is as bright as my original when it was working properly. This one is MUCH brighter.

The only thing I am waiting on is for is their response to see if they will replace the original under warranty. A reply from them takes about 3 business days. Which is very acceptable.

Last Edit: 1 month 4 weeks ago by Shiz.
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Possibility of LED burn out? 1 month 4 weeks ago #50958

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SABERFORGE IS AWESOME.

my latest Email from them.
Yes, we can send you a replacement right away. Just let us know the best shipping address to send it to.

Thank you, and may the Forge be with you!
Isha

A company that stands by their products like they do will always have my business.
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Possibility of LED burn out? 1 month 4 weeks ago #50998

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Shiz, nice update with a very favourable outcome. Extraordinary colour illumination the Indigo represents. Never had thought it, the pairing with Lime Green is delicious! Thank you. :)
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Possibility of LED burn out? 1 month 1 week ago #53256

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Shiz, good for you that authority was granted to be issued with a replacement. Was it identified what the fault was that resulted in the poor illumination of your Deep Blue or was it simply resolved by replacing the LED?
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Possibility of LED burn out? 1 month 1 week ago #53540

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Ovrcahst,

They sent me a new deep blue LED and it works perfectly now. They were very kind about it. It took about 2 weeks from their reply to arrive at my door. I sure appreciate it.

This one functions properly, and it about 2/3 brighter than the burned out module.
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Possibility of LED burn out? 1 month 1 week ago #53545

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Glad it worked out!
Imagine what you will know tomorrow....
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Possibility of LED burn out? 3 weeks 2 days ago #55938

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Has anyone else had partial LED burnout? It's happened 2x now to me.

My boys and I were dueling a little hard and my new indigo 12+ got dimmer and changed to a weird color of purple now.

Worried a little, as this is the second time, that Saberforge will suspect shenanigans.
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Possibility of LED burn out? 3 weeks 2 days ago #55942

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Shiz wrote:
Has anyone else had partial LED burnout? It's happened 2x now to me.

My boys and I were dueling a little hard and my new indigo 12+ got dimmer and changed to a weird color of purple now.

Worried a little, as this is the second time, that Saberforge will suspect shenanigans.

A hard impact would more likely cause a loose connection or a wire to snap, not burn the LED out.

Did the color change immediately after an impact, or did you notice it after you were done with the duel? If the former, I'd check the LED wires and and unscrew the heat sink to check the connection to the LED star.

Though it's probably not the case, but just to cover all the bases, when did you last charge the battery? Mixed color LEDs (like indigo) will change color slightly on a low battery. The indigo LED SF makes uses 3 royal blue dies and 1 red die, and the blue ones have a higher power consumption than the red, so they dim more when gettin closer to a dead battery.

If the wires seem ok, and the battery is good (I guess you could also check with your deep blue LED), then you could have a burnout. SF doesn't use resistors on their blue and green dies, but they should be able to handle it. Perhaps SF got a bad batch of royal blue dies from their Cree supplier (dies can vary a lot from batch to batch).
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Possibility of LED burn out? 3 weeks 2 days ago #55945

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Jaden.

It is definitely a burn out of one of the RB dies. The weird way I check is to look at it under a polarized lens, and I can see 1/2 the die is burnt out on a couple of the LED.

My replacement DB, I checked when I got it and they (all 4)were full "O" lit.

I didn't know they got a bad batch of RB dies. That would explain both burnouts. I was hoping it was something like this. I hate to bug SF, and didn't want to abuse their return policy or have it seem fishy.
Last Edit: 3 weeks 2 days ago by Shiz.
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Possibility of LED burn out? 3 weeks 1 day ago #56030

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So impressed. They are replacing it. Their customer service is indeed top notch.

Thank you Saberforge.
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