TOPIC: ASP Update: KS 2/3 Complete. IGG starts this month

Nice to see I'm #11 on that gigantic spreadsheet there lol.

#53 here. Let's hope for the best.

Well, without going over the sheet in detail, if they crank out their 300 ASPs per week, then the IGG list is approximately another 3-4 weeks before anything goes live. My hopes of it being live before June are dwindling. Definitely hoping you guys get yours sooner though!

It looks like they are making progress, which is great news.

As most people suspected - completing KS and IGG by the end of April isn't very realistic but they are getting there. I will probably one of the last KS due to tier level and so far haven't heard any word yet so they will still have the IGG to go after that. I would suspect SF doing a similar thing for IGG, going by lowest tier first (easiest and fastest to build) not your order number.

As soon as I hear anything I will let people know, but if I hear anything by the end of April, I would honestly expect 1.5-2 months to go through all of IGG meaning more the end of June. Just my thoughts given the average production time it has been showing. Its possible they are working ahead on the IGG and will be ready to ship a portion immediately after completing the remaining KS pieces so its possible it could be sooner.

*Scratches Head Thoughtfully*

It's hard to measure what SF's output is at the moment. I've seen the number of KS sabers hitting social media increase quite a bit these past two weeks. The online chatter is that the their shops are all running now so unless there's some kind of bottleneck I'd speculate that they'd be pretty darn close to getting everything done in the first two weeks of may.

Well, then I hope you are right about your first couple weeks of May estimate! Still not going to bet on it though...

h2soy wrote:

Anybody from IGG get their tracking number yet or something? It's nearing the end of the month and I haven't heard of anything yet.

greyjediDude wrote: One of the KS backers posted this in the comments over there 5 days ago:

Well...it's something. I guess beggars can't be choosers.

I really think that was just a mistake.
Since that, nobody got tracking numbers from IGG.

Well, her reply was in response to a KS backer asking on behalf of IGG backers, so that might be why.

Well, I'm back to assuming the public won't have access to anything until June.

Probably a safe place to house your expectations. Though I did see a post on FB of someone who got a reply from SF explicitly saying it would go live in May I'm not in a hurry, but I'm anxious all the same.

Melissa and those at SF, have a bad history of just throwing dates and times out. Not having ever anything in solid. So I won't hold your breath on a date till they say they are open to public.

I am sure the dates they quote are based on the best information they have at the time, and sometimes the situation changes unexpectedly. No reason no to give them the benefit of the doubt for their good intentions.

I did give them one. When I placed a $700 order and on the FAQ and in my email, said 6 - 8. Now being told could be longer then 10 - 12 weeks plus some. When asked why they said it was 6 - 8 weeks, and told them what ever orders came in after mine, should not in any way impact those orders when it was 6-8 weeks. They said, oh we got over booked before yours. I have never in all my life did business with any company that has had their lead time this messed up and couldn't give a straight answer.

As for the ASP program, in the youtube, Phil states he has a shop ready to full fill orders. The 200K was need to put in said order. Now that they did close to a Million dollars, They are still not able to say any given date or one that is hey this is whats going on. In fact, you guys are more on top of things then Phil is, who has our money. And as much as I thank you mods for doing your part. There are a lot of things that Phil is not following through with. And some of those are in the TOS of KS. So it would be nice if the person who got our money would come on here and give us some detail.

Again, you mods are great and carry a lot of weight from the fall out of this on good faith. And for that I give you much respect. I am not trying to be mean, just open and honest about the business practice of a company.

i do understand why you are getting fed up with the wait time wolf. its hard not to get fed up with this wait time im IGG backer # 725 but on the other hand they were never expecting an outcome like this. during the campaign they got more than 5x the amount they were expecting on IGG alone. i know that they have also said that they will be hiring more people as well but we dont know how many people were actually hired to be working on this it could be 5 for all we know not only that they have there regular shop items that must be made as well. Im just happy that its just the wait time that seems to be the only problem because some KS and IGG do fail and everyone ends up losing there money and this has clearly not failed as i am seeing new asp sabers everyday but i do wish that they could update us more frequently but tbh all this wait time ik will pay off that day i come home and see a big box at my doorstep

We seem to want to judge the overall integrity of SF by the things we perceive they are not doing. The problem there is, those kinds of assumptions are based around how our individual transactions proceed, against our perceived expectations. If it does not go well, we tend to assume that things are screwed up, and that somebody is falling down on the job. What we never seem willing to do, is ponder all the things that SF is doing to make the process better. They have expanded their work force, their machine shop, and their CS department. All the while, the volume has stayed steady, or gone up, so we are not yet seeing all the benefits of those actions, but they are doing all of this to improve the process. Assuming bad intent on their part is just incorrect.

I don't begrudge anyone wanting their order sooner, than later, but in reality there is still only one company that can get an order to you any quicker than even the expanded lead times from SF. The sabers from them tend to be more "off the shelf" types, which can be boxed, and sent in a matter of days. SaberForge will soon have that kind of service as well, but for now, they are getting out literally hundreds of orders daily, between ASP, and regular saber orders. Their custom shop stopped accepting new work so they could join in to help them fulfill orders, and even that has not yet put a noticeable dent in the lead time, but it does indicate they are within the industry norm, and doing everything they can to get your order to you.

The mind set we need to get away from is the one that tells us that we might not receive our order at all, or that there is a deliberate campaign to ensure the longest wait time possible. Neither is true. There is also no deception intended when lead times are quoted (which has been always been defined as an estimate BTW), and then slip because of factors beyond their control. It is not a position that they want to be in either! They would much rather that folks get their orders exactly when their quoted lead time said they would, or before. However, any custom manufacturing outfit (especially one that has experienced such explosive growth over the last year), is going to have their share of bumps while they find ways to accommodate the volume of orders that they find themselves with, and adjust accordingly.

This has all been said before, and each time someone's expectations are exceeded, and the distrust, and anger begins to build, a post goes up that has me reiterating it. Perhaps I will just start cutting/pasting this version, and use it when needed. Anyway, the situation has not really changed much over the past few months, and while I hope it improves soon, there is currently no empirical evidence to that effect. So, knowing that, if we just brace ourselves for the long haul from the outset, and trust that we will receive our orders as soon as is possible (allowing for the occasional parts shortage which contributed to some models taking longer than even the currently stated lead time), we will all be fine.

In the meantime, we help each other deal with the anticipation, and the wait through all sorts of entertaining distractions in this forum.

Thank you, Brax. Or, as I like to put it: