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Question on hero tiers 7 months 2 hours ago #48910

  • Boyer4
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Hi guys got a quick question. I may be confused but does anyone have a + watt hero tier saber? You know like a 12w+ champion upgrade but in a hero tier.

I May have been mistakenly told that hero tiers are available with + watt modules but am now being told they are not? I read the FAQ and it mentions all sabers using 4 dies (four 3w l dies for a total 12w combined) and Hero tiers definitely use four dies in RGBA setups but now I am being told they only use two 6w dies in hero tiers (two 6w dies for a combined total 12w) so they cant be built in 12w+ combined output when mixing your two 6w colors because for different die setups.

But that may be a mute point as I was told all SF's new dies are strong enough you cant tell a difference in 12w and 12w+ yet I was told specifically "There is not a huge difference anymore between the 12W and the 12W+ because the 12Ws we offer now are standard at 12W+ and the 6Ws are a higher quality so they are still pretty bright."


I am so confused right now.
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Question on hero tiers 6 months 4 weeks ago #48938

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Boyer4, Without knowing the context of your enquiry to Customer Service I cannot comment whether the resulting confusion stems from misinterpretation by you, by them or by a misdirected question. (or quite possibly, me)
Hero Tier Setups are available as 3 different LED variations. 1. RGBA (as you've noted), 2. 6/6/12 and 3. Single 12. Unless there has been a recent change/amendment by Saberforge Production, then a correction is evident. Standard Watt LEDs (either 6 or 12) are no longer in circulation. These have been replaced with 6+ & 12+ respectively. Setup 1. will result in a Standard 12 (without the +) since it's 4 x 3s. Setup 2. will result in 2 x 6+ and a combined 12+. Setup 3. is self conclusive, 1 x 12+.
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Question on hero tiers 6 months 4 weeks ago #48961

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Thanks ovrcAHst. What I am being told is that all Hero tier builds in Setup 2 you mention 6/6/12 do not use 6+ LEDs. I asked for Blue and green to make cyan with the LEDs upgraded to a + but am now being told only setup 3 can use = LEDs.

Here is what I was told:
"I apologize for the delay in communications to you. We are waiting for a part to be built for your saber so we can finish its assembly which is causing it to take a little longer than anticipated for production. We only show a note about the changing of the 1st and 2nd color for the Hero Colors on your shoppers notes (it might have been cut off?) We can only offer the colors listed in the drop down menus for the Hero Tier as we won't have enough LEDs to work with to create a Blue and an Artic blue, but you can keep your LED only on blue if you wish through the on board menu.

When the 2 colors combine for the 3rd color it creates a 12W which we can't make the 12W+ because in order to get 2 colors we have to use 2 standard 6W LEDs. There is not a huge difference anymore between the 12W and the 12W+ because the 12Ws we offer now are standard at 12W+ and the 6Ws are a higher quality so they are still pretty bright.

Hope this helps and again, we apologize for the delay, our smiths are working as quickly as they can to finish these parts for your saber so we can get it out the door."

Here is what I asked:
"Could I kindly have a status update for order number 8611012111? It has been in shipping status since March 2nd with no updates since then and several people who ordered when I did and after me in the forum already have their sabers or have active tracking number showing them arriving this weekend. Also I still never received the information from you to send the money to have mine upgraded to 12w+ like I asked for in the order comments. I really want to make sure you get that extra charge and my saber is as bright as I can get her."

The SF CS rep refers to artic blue but I never said anything about that. She is referring to my order comments stating I wanted first color blue and second color green so my third makes cyan. (I believe their you tube vid said cyan was made by 2 blue leds and 2 green leds, and I asked in the comments to make sure the blue was not something like royal blue etc so it would make cyan.



PS Thanks for the reply and help.
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Question on hero tiers 6 months 4 weeks ago #49005

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I must have deleted the email reply, but if I recall correctly SF Sales informed me all LEDs are +watt now. I made an "Option 2" 6W/6W/12W request for upgrade payment link and was told it was no longer necessary.

However, I'm still waiting on my saber to come in, so I can't verify yet.
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Question on hero tiers 6 months 4 weeks ago #49010

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This is what I thought too but the reps reply has me very confused. According to her they all have been upgraded better than before yet only single color blade are + watt all others are upgraded but still not + watt.
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Question on hero tiers 6 months 4 weeks ago #49100

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Boyer4, a late revert, multiple Archived pages to filter.
We only show a note about the changing of the 1st and 2nd color for the Hero Colors on your shoppers notes (it might have been cut off?
This appears consistent to a problem HotRod experienced on his Order Comments Thread about a week ago. The Order Comments Box has limited characters for input so often when you exceed this rather than stop short with what your specific instructions are, a 'cut' version is received that may put notes out of context. When you received your emailed order confirmation from SF you should be able to see what your Notes were. Have you checked this for comparison?

Some useful links that may assist with alleviating your confusion surrounding + or no + as Posted by our former CSR Knytiri. Read this, here1 and here2.
When the 2 colors combine for the 3rd color it creates a 12W which we can't make the 12W+ because in order to get 2 colors we have to use 2 standard 6W LEDs.
This reply sounds consistent to the interpretation perceived if you were wanting say Arctic Blue and Blue.
It has been in shipping status since March 2nd with no updates since then and several people who ordered when I did and after me in the forum already have their sabers or have active tracking number showing them arriving this weekend.
I had to research one of your earlier Posts. You have ordered an Exalted and a Prodigal Son. Unsure if these were consecutive orders as two or placed as the one combined. Explained in FAQs is the information regarding Shipping Times. Please note: This as an estimate of 10-15 business days is under 'normal' circumstances. Specific to Thin Necks and Grenade fore-grips, a shortage of stock was experienced that extended 'normal' production times. By comparison to other Owners and their updates, it's difficult to know the specifics surrounding their respective orders and Hilt type.
Also I still never received the information from you to send the money to have mine upgraded to 12w+ like I asked for in the order comments.
In one of the above Links, there was mention that the +'s were becoming the New standard offering making the former obsolete. SFCS knew of this and likely either a: ignored the comment knowing that you'd get a + anyway or b: were unable to acknowledge it as it was 'cut' from character allowance.

Thank you for the inclusion of a summarised transcript of your exchange with CS. Every reasoning seems to stand that you will be getting a Watt+ however some of CS' response conflicts to what is known and recirculated at the Forum. The line:
We can only offer the colors listed in the drop down menus for the Hero Tier as we won't have enough LEDs to work with to create a Blue and an Artic blue
suggests that if specific Blues or colours were sought, ordinarily it would be achieved via RGBA.

There is still a little 'cloudiness' only with not knowing what SFCS has received and is using as premise of their reply. With what you have written, if Blade Colour (BC)1 is Blue and BC2 is Green, you will get 3rd as Cyan and as a +.

Darth Crain recently Reviewed his Exalted in the same LED Setup to yours. Granted photos aren't accurate but they look pretty damn bright to me. ;)
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Question on hero tiers 6 months 4 weeks ago #49134

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Thanks OvrcAHst. "There is still a little 'cloudiness' only with not knowing what SFCS has received and is using as premise of their reply. With what you have written, if Blade Colour (BC)1 is Blue and BC2 is Green, you will get 3rd as Cyan and as a +."

Yeah that's what I am hoping since I asked for just blade color 1 to be blue and blade color 2 to be green colors. I have no clue why the SFCS kept mentioning artic blue as I never said anything about that color.

PS I only ordered a Exhalted but people with Prodigal Sons are being told of parts shortages too.

As for the link you posted from Knytiri
Knytiri wrote:
You seem to be a little confused by the LED and wattage. Again, the LED is built with four die. Means there are four lights, in simplistic terms. Each die is 3W. Combined, the LED is 12W. Hero tier sabers use the same LEDs ad champions and warriors, just wired differently to a higher tier board which allows more options and control over the LED. So. The 6/6/12 is made by two die being red, for example, the other two are blue. This gives you a red/blue/purple hero tier. Make sense? The 12W+ isn't a 12W specific upgrade, it is the way the LED module (which operates the same way, 4 3W LED die combined for a 12W module) is built. So yes, 12W+ is available on hero sabers.

As for color mixing, look at SF's YouTube channel and their video about their colors and what they use to make each one. Combining two unusual colors (like purple and lime green) is going to be... strange, cause your 4 die would be red, deep blue, green, and amber.... which is basically a RGBA. You'd have a weird white for your 12W color. Remember your mixing light, not paint, so color mixing is a little different.
That's what I thought and read here but what the rep is saying conflicts with that. She is saying a hero tier uses just two 6w dies and is made different than champions thus it can not be made + watt. I thought like above it used 4 dies and each was 3w (in my case 2 blue and 2 green) and was no different than a single color blade using four 3w dies thus each 3w die could be made a + die when wanting a + upgrade regardless of saber class.

As for HotRod and my problem on comments another SFCS rep told me back in December that the order comments that appear cut off on the summary page that everyone sees is not actually cut off , an admin note is added to the back of the order that when printed the builders can see the whole comment. That is what I was told but this SFCS reps reply conflicts with that previous answers I was told by SFCS just like how previously they told me that my Hero tier could be + watt before I ordered when I asked about the exact led setup I ended up ordering (Blue and Green).

Thanks again and I hope your research is right. Since the reply from SFCS was so confusing in wording about the led setup and since what she said conflicts with what other SFCS reps have said I had emailed them back to clarify what they meant on the led setup and which rep is actually right.

Regardless when my saber arrives how will I tell if its a + like I asked or not? Is there an order sheet with it with the specs or would I have to compare it with a not + saber to tell? I noted some people here own RGBA+ watt Hero tier sabers so I pretty sure mine can be made + watt.
Last Edit: 6 months 4 weeks ago by Boyer4. Reason: add quote
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Question on hero tiers 6 months 4 weeks ago #49135

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Still even with all the confusion I already plan to buy another saber. I originally wanted an Epoch but went Exhalted first so now I need an Epoch. Think I'll wait on my Exhalted then get an Epoch with 12w+ Quick disconnect leds in white and yellow.
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Question on hero tiers 6 months 4 weeks ago #49173

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I placed an order on 1/4 and have been in the build queue since 3/18. Hopefully I will get my saber soon and can let you know if all of the notes were taken into account on the build. Based on what I am seeing on the message forums, I am confident that they will build it accurately and this is more or less a problem with their front-end form on their web site and maybe slight breakdown in translation. I have seen many posts where people have made multiple changes to their orders and Saberforge got it right the first time on delivery. I ordered an RGBA 12w+ so we'll see what happens. More to come....


- RGBA+ Monarch, FW Epoch, Juggernaut, Exhalted
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Question on hero tiers 6 months 4 weeks ago #49174

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Yeah thanks. Mine was ordered 12/27 and has been in build queue since 3/2. Hope your ends up a + watt but I am in doubt on mine being + watt thanks to the rep.
Either way I cant wait to get her.
Last Edit: 6 months 4 weeks ago by Boyer4. Reason: spelling
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Question on hero tiers 6 months 4 weeks ago #49196

  • OvrcAHst
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Boyer4,
PS I only ordered a Exhalted but people with Prodigal Sons are being told of parts shortages too.
My error, When I glanced at one of your later Posts in Wait Begins 3.0 I saw the following:
Not just the Prodigal Son but the Exhalted too. I Just got a reply back from SF CS that my Exhalted is delayed due to lack of parts, its been in build que since March 2nd, so I guess its a part with all thin necks.
Agreed, that it conflicted with your other post in the same Thread,
Ordered 12/272016
Shipped Status 03/02/2016
and waiting.......
I ordered a Hero tier 12w+ Exhalted. I ordered the first color light blue using two blue dies and the second color green. This way when I use the third color it will be the same color as cyan in 12w+ (which is two blue and two green dies). I really just wanted it in cyan but opted to keep the two different colors in 6w so I can have flash on clash and lockup effects but the look of the combined 12w+ color is what is most important to me.
and incorrectly presumed you added to your order. I honestly cannot recall if the dropbox colour choices now are the simplified result of the Main Site Update or if was always like that. Noting you have ordered BC1=Blue and BC2=Green, there shouldn't be any doubt. Further to previous posts and this of yours just above, if you've requested in Notes specifically Light Blue, I suspect that's where the confusion may stem from. IDK what 'default' Blue is supplied in the drop box but will fashion a guess as being Royal Blue.


Regardless when my saber arrives how will I tell if its a + like I asked or not? Is there an order sheet with it with the specs or would I have to compare it with a not + saber to tell?
Here1 and Here2 may assist with your question. With regards to the 'Order Sheet', I do not believe so. However, some Members have reportedly indicated that their Order-Specs were listed on the reverse of the Shipping Label attached to the box. There hasn't been sufficient support by additional Members reporting the same so I (personally) deemed it inconclusive.

Please note: I draw my conclusions from the pages of information here and in the Forums Archives. Whilst it may have merit from interpretation of such Posts, if Saberforge has implemented recent changes, then the information being replied by SFCS will have more accuracy compared to mine. ;)
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Question on hero tiers 6 months 3 weeks ago #49228

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Thanks again.
I hope its not royal blue but just the standard blue dies. I really want my third color to be cyan and royal blue isn't good for that (SF's cyan is two blue and 2 green dies). I plan to use the combined color with a VV photon blade and for best effect with that I need cyan (it reacts best to cyan's color wavelength and can make the blade a brighter green color than a standard all green led blade). I originally would have went worth a champion tier 12w+ cyan over Hero tier but went to Hero tier after SFCS told me that was the only one that would give me FOC effect and that the blue and green colors could be done in + and I could get cyan with blue and green colors combined.

My original cut off notes to my order stated I wanted a + watt and specifically regular blue dies and green dies, no royal blue dies to make my third color cyan as that was the most important aspect of the saber.

Guess I just need to hope the first two reps I talked to where right when I was making my choice for order and hope this last rep was just mistaken and not the other way around.
Last Edit: 6 months 3 weeks ago by Boyer4.
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Question on hero tiers 6 months 3 weeks ago #49229

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PS do not let it ever be said that you guys aren't a great community. Never been on a forum where people are so helpful and courteous with each other. I mean the sear amount of looking you had to do to find those post to help me is crazy. I tried looking and didn't see those before and I have been lurking here since December when I tried to create a forum account (took three email account and a few months to finally do so the first two email accounts I tried never got a confirmation email to allow me in :( )
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Question on hero tiers 6 months 3 weeks ago #49243

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Boyer4 wrote:
PS do not let it ever be said that you guys aren't a great community. Never been on a forum where people are so helpful and courteous with each other. I mean the sear amount of looking you had to do to find those post to help me is crazy. I tried looking and didn't see those before and I have been lurking here since December when I tried to create a forum account (took three email account and a few months to finally do so the first two email accounts I tried never got a confirmation email to allow me in :( )

We DON'T ever let it be said we aren't a great community! ;)

In all seriousness, you are absolutely correct. This is a great place to be! The cohesiveness, civility and helpful nature of this place might not be the reason I came here, but it is definitely the reason I am still here, and enjoying it as much as I do! It is also why when Josh asked me to be a Mod, I did not hesitate. The time I invest in being a Mod here is time well spent IMHO. Granted, it takes time and effort to keep you guys talking to each other (especially before the post counts reach 10), but I take a certain amount of pride in being a part of keeping things humming along.
Imagine what you will know tomorrow....
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Question on hero tiers 6 months 3 weeks ago #49244

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Boyer4 wrote:
I really want my third color to be cyan and royal blue isn't good for that (SF's cyan is two blue and 2 green dies). I plan to use the combined color with a VV photon blade and for best effect with that I need cyan (it reacts best to cyan's color wavelength and can make the blade a brighter green color than a standard all green led blade).

Going to jump in here and hope it's not too late.

When it was said "Cyan" is a good color, it's meant to use an actual Rebel Cyan LED, not a mix of Blue and Green. You generally do not want Green LEDs in a Photon blade.

From my own Photon Green testing, Cree Blue and Royal Blue are the best LEDs for use, with the folks at Vader's Vault recommending Cree Blue.

Also note that a Photon Green blade is a different hue from standard Green (closer to Lime Green with an off-white core). A Green/Blue mix would probably result in a greener blade than typical, but you lose the brightness amplification by using Green LEDs instead of Blue.

From my own testing:

Cree Royal Blue: Lime Aura with White Core
Cree Blue: Lime Aura with Blue-White Core
Rebel Cyan: Lime Aura with Arctic Blue Core

I think my favorite aspect of the Photon blades is the inner diffuser lighting up a different color from the actual blade material. It's the closest you can get in-person to the white-core-with-colored-aura movie look.

EDIT: The Core effect only really works on a standard Photon blade. Vader's Vault sands all their blades to better diffuse the light, so their Photon blades have less of a core and more of a solid Lime. If you want a core, you'll need to build/buy one from TCSS.
Last Edit: 6 months 3 weeks ago by Kouri.
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Question on hero tiers 6 months 3 weeks ago #49245

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Well darn. Guess I should have went with both colors 1 and 2 being blue then but would the FOC ability work with both color being the same?
As for the photon's hue I am ok with that. Its what I wanted after researching it.

I choose blue/green to make cyan on my hero to use with the photon blade after looking HERE the cyan here worked great with it and I swore SF youtube video on colors said cyan was made with two blue and two green dies?

Probably too late to fix my order now.
Last Edit: 6 months 3 weeks ago by Boyer4.
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Question on hero tiers 6 months 3 weeks ago #49251

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Photon blades are basically non-blue day blades. Red-Green shine through without much issue. A section of wavelength between Blue and Royal Blue gets color-shifted up to a bright green (including that blue sectionn of White light).

You're right about SF Cyan being a mix of Green and Blue. What will happen is Green will shine through uninhibited while Blue is excited up to Green-Yellow.

Not saying it won't work. Should work fine. You're just not getting the full effect of the phosphorescent pigment by not using all-blue.
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Question on hero tiers 6 months 3 weeks ago #49252

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Ok thanks. I plan to get a second saber anyway so I may just order a blue QD led for that one. What color "blue" do you think would be best? I want an epoch two tone and QD led modules for white and yellow at least.
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Question on hero tiers 6 months 3 weeks ago #49253

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I'd need to do some more testing to confirm, but I'd say Deep Blue for a raw TCSS blade and Light Blue for a sanded Vader's Vault blade.

EDIT: After a bunch of back and forth, I'm not seeing much difference in green between my Blue and Royal Blue hilts. Maybe because they're only running one LED each.
Last Edit: 6 months 3 weeks ago by Kouri.
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Question on hero tiers 6 months 3 weeks ago #49287

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Boyer4 wrote:
PS do not let it ever be said that you guys aren't a great community. Never been on a forum where people are so helpful and courteous with each other. I mean the sear amount of looking you had to do to find those post to help me is crazy. I tried looking and didn't see those before and I have been lurking here since December when I tried to create a forum account (took three email account and a few months to finally do so the first two email accounts I tried never got a confirmation email to allow me in :( )
Never underestimate the Power of the Search Tab. Information is invaluable. It is a regular goto resource of mine and is freely accessible even by you. I, myself have only been a Member since the third day of January 2016. :)
Sounds like you encountered a few hurdles initially, importantly now though you're here and part of the Community. For your interest, I referenced another link at a different Thread that should dispel confusion you have about LEDs being shipped with or without watt+.
It is written that 6+/12+ are Standard. ;)
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